RESOLVED: Issues with Kubernetes Service
  • Kubernetes Service
  • Dallas
    London
    Washington DC
    Sydney
    Frankfurt
  • INC0395466
  • Description

    SERVICES/COMPONENTS AFFECTED:
      - Kubernetes Service

    IMPACT:
      - Users may notice an error message similar to "Post https://api.softlayer.com/rest/v3/SoftLayer_Billing_Item/XXXXXXXX/cancelItem.json: net/http: request canceled (Client.Timeout exceeded while awaiting headers)" when attempting to delete workers from their IKS cluster.
      - This may be followed by delay or failure in the completion of requests to delete workers from IKS clusters.

    STATUS:
      - 2018-11-14 13:03 UTC - INVESTIGATING - The SRE team is aware of the issues and is currently investigating.
      - 2018-11-14 14:05 UTC - RESOLVED - The issues have been resolved.