RESOLVED: Users of Watson Knowledge Studio may receive 403 error when they attempt to un-deploy their custom model
  • Knowledge Studio
  • Dallas
    Frankfurt
  • INC0499997
  • Description

    SERVICES/COMPONENTS AFFECTED:
      - Watson Knowledge Studio

    IMPACT:
      - Error 403 when attempting to un-deploy custom models

    STATUS:
      - 2018-12-17 20:50 UTC - INVESTIGATING - The operations team is aware of the issues and is currently investigating. A possible workaround is the following:
    1. Click on the settings icon on the top right corner.
    2. Click on "Manage deployed models" link
    3. Once in the `deployed models` page, click on either "resource groups" or "organizations" tab
    4. Click on `undeploy model` link for the model you want to undeploy
    5. Go back to workspace
    6. Go to the machine learning model versions page
    7. Click on undeploy model

    - 2018-12-18 08:30 UTC - RESOLVED - The issues have been resolved.