RESOLVED: Users may not be able to provision or deprovision service instances
  • Compose Enterprise
  • Dallas
    Sydney
    Washington DC
    Frankfurt
  • INC0488849
  • Description

    SERVICES/COMPONENTS AFFECTED:

      - Cloudant

     

    IMPACT:

      - provisioning and deprovisioning of service instances may fail with an error stating: "Error provisioning account, description : The instance cannot be provisioned in the environment requested"

      - existing service instance access and functionality is not affected

     

    STATUS:

      -2018-12-11 05:03 UTC - RESOLVED - The team identified a problem with an update to the service API and reverted it restoring service for all affected regions as of 04:44 UTC. We apologize for the inconvenience.