RESOLVED: Users may be unable to connect or access the console for their Entry plan services
  • Db2 Warehouse
  • Dallas
  • INC0388269
  • Description

    SERVICES/COMPONENTS AFFECTED:

      -  Db2 Warehouse on Cloud

     

    IMPACT:

      - access to existing service instances and dashboards

     

    STATUS:

      - 2018-11-09 13:53 UTC - INVESTIGATING - The operations team is aware of the issues and is currently investigating.

      - 2018-11-09 13:55 UTC - IDENTIFIED - The team has isolated the likely cause of the impact and is working to address it. We appreciate your patience. 

     - 2018-11-09 15:23 UTC - MITIGATING - The team is currently making changes to eliminate the impact to users. 

     - 2018-11-09 18:43 UTC - RESOLVED - The team's actions were successful in addressing the user impact as of 18:25 UTC. We apologize for this inconvenience.