RESOLVED: Users may see degraded login response times from provisioned service instances
  • Cloudant
  • Dallas
    London
  • INC0474859
  • Description

     

    SERVICES/COMPONENTS AFFECTED:

      - Cloudant 

     

    IMPACT:

      - degraded login response times when accessing existing service instances. 

     

    STATUS:

      - 2018-12-03 18:32 UTC - INVESTIGATING - The operations team is aware of the issues and is currently investigating.

      - 2018-12-03 19:31 UTC - MONTIORING - The team has taken steps to resolve the issues as of 19:18 UTC but continues to monitor the system closely to ensure no further issues are observed. 

      - 2018-12-03 20:03 UTC - RESOLVED - The issues are completely resolved as of 19:18 UTC. We apologize for the inconvenience.