RESOLVED: Intermittent timeouts (500s) in EU-DE during key protect operations
  • Key Protect
  • Frankfurt
  • INC0493377
  • Description

    SERVICES/COMPONENTS AFFECTED:

    - KeyProtect

     

    IMPACT:

    - Customers may see intermittent 500s in key protect. All customer actions are impacted, including provisioning, wraps/unwraps and key creation.

     

    STATUS:

    - 2018-12-13 11:06 UTC - INVESTIGATING - The operations team is aware of the issue and currently investigating.

    - 2018-12-13 13:31 UTC - RESOLVED - Our operations team has determined that this issue has been resolved as of 12:48 UTC.